Terms and conditions of the service
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General conditions of sale of the mazzucato-international.com e-shop, valid for our private customers.
The following are the terms and conditions of the contract between the Customer and our Company relating to the delivery of goods ordered by the Customer:
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1.Your contractual partner is:
IoMazzucato SAS
Via San Gaetano,21
36045 Breganze (VI) - Italy
Phone: +39.0445.308348
Email info@iomazzucato.it
Complaints must also be addressed to the above address.
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2. The price of the goods stated in the offers contains all taxes and other price components, with the exception of delivery and transportation costs.
For transportation costs see shipping information
Prices and information about the goods on our Web site and Online-Shop are without obligation.
The purchase contract is considered valid from the moment we confirm delivery of the goods to your address.
Confirmation of receipt of your order does not imply order confirmation by us. The text of the contract will be sent to you on a one-time basis along with the email confirmation of the purchase contract.
Spelling and calculation errors entitle us to withdrawal.
The purchase price already paid will be refunded immediately in the above cases.
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The right of withdrawal is also valid if the ordered product is no longer available. In that case we will:
offer you a similar item,
to wait for the product assortment
or a refund
Ordered goods can be paid for as follows:
- by credit card (VISA, MasterCard)
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Purchase against invoice is only available to registered customers once they have completed their first purchase.
The purchase price is due with each order.
Delivery will take place to the address specified by the customer, unless otherwise specified or agreed upon.
The risk of loss and damage of the goods passes to the customer as soon as the customer has received the goods even in the case of partial deliveries.
Details on the delivery period are binding only if stated in writing. The agreed delivery deadline is deemed to be met, if the transportation of the goods has already been arranged or if the availability of the goods has been communicated to the customer before the deadline expires.
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3. Information on the right of revocation
Right of revocation
He has the right to revoke the contract within fourteen days without stating reasons. The revocation period takes place 14 days from the day:
- on which you or a third party appointed by you, other than the carrier, took physical possession of the goods;
To exercise your right of revocation, you must
inform us by a clear statement (e.g. a letter sent by mail, E - Mail) of your decision to revoke the contract.
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In order to comply with the revocation period, it will be sufficient for you to send the message about the right of revocation within the deadline to:
IoMazzucato SAS
Via San Gaetano,21
36045 Breganze (VI) - Italy
Phone: +39.0445.308348
Email info@iomazzucato.it
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Consequences of revocation
In the event that you revoke this contract, we are obliged to refund all payments received by you, including delivery charges (except for additional costs resulting from the fact that you have chosen a type of delivery other than the standard one offered by us), immediately and pay you no later than thirty days from the date of receipt of the notice of revocation of the contract. We will use the same method of payment for this refund as you used for the initial transaction, unless expressly agreed otherwise; in no event will you be charged a fee for this refund. We may withhold the refund until we have received the goods or until you have demonstrated that you have returned the goods, depending on the situation.
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You must return the goods promptly and in any case no later than thirty days from the date you notify us or deliver the cancellation of the contract. The deadline is met if the goods are sent within the 30 days. The return of the goods is entirely your responsibility.
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You will have to pay for any diminution in the value of the goods if the deterioration in value is found to be attributable, upon verification of the nature, characteristics and operation of the goods, to their unnecessary use.
4. Warranty on the delivered goods shall take place within the framework of the legal provisions on the basis of which the warranty obligation is limited to 2 years, calculated from the date of sending goods.
5. When registering on the site the Customer is required to accept and confirm our general terms and conditions.
Our system allows registration and transmission of orders by the Customer only after acceptance of our general conditions of sale.
6. Retention of title
The delivered goods remain our property until full payment is made by the Customer.
7. Data protection
The Customer's data are used exclusively for the execution of the order.
Personal data are not transferred to third parties.
8. Additional definitions (release clause)
If some definitions should, within the scope of the laws in force also between business relations, be or prove to be ineffective, the purchase contract -including these definitions- remains valid to the extent of the remaining regulations, while the ineffective definition will be made effective to the extent possible by adaptation to business practice.
9. Online Dispute Resolution
The European Commission will soon set up an online dispute resolution (ODR-Online Dispute Resolution) platform: https://webgate.ec.europa.eu/odr/. We are neither obligated nor willing to participate in a dispute resolution procedure before a consumer dispute resolution body.